We Promise Our Rugs Are:
Searching for handmade oriental rugs? Our entire inventory of Oriental Rugs are one-of-a-kind, hand knotted rugs. Large Oriental Rugs can take years to weave, causing these popular rugs to be in high demand and low supply. However, RugKnots has been creating Oriental Rugs since 1987. We have some of the most skilled artisans in Pakistan who use old world weaving techniques.
Many synthetic rugs are dyed using chemicals that do have a risk of being toxic. We did an experiment to test the flammability of toxic rugs and the results were astonishing. All of our rugs are dyed using all natural vegetable dye. Vegetable dye prevents rug colors from bleeding or fading overtime. In fact, all Oriental Rugs should be dyed with 100% Vegetable Dyes.
We source all of our wool from New Zealand and then have the wool shipped to Pakistan to be handspun and made into our beautiful rugs. New Zealand is known to have the most ethical treatment of sheep among other countries. Our sheep are free to roam in fields, are fed adequately, and are only sheared when needed. We are proud to be among other companies that stand up against animal cruelty!
Child labor in the rug industry needs to be stopped! RugKnots is a proud sponsor to the Care & Fair Organization. We help provide education and health care to carpet knotting families in Pakistan, India, Bhadohi, and Vern. Unlike many other rug companies, RugKnots only employs expert rug weavers.
We offer guaranteed FREE SHIPPING on all US orders!
Once you place your order, we will work on fulfilling your order immediately. You will then receive an email notification once your rug is with our shipping provider. For handmade rugs that we have in stock at our warehouse in Hagerstown, MD, you can expect same day shipping and quick arrival times- approximately 3-5 days.
We have a 30-day return policy. Once you have submitted your refund online and have shipped the rug back to us, it will normally take us about 3-5 business days to receive the rug. Upon inspection, we will process your refund. Please allow extra time for you bank to process our refund request- this can take up to 10 business days for some banks.
In order to return a rug, view the "Complete Orders" under the "My Account" menu and click "Return Item(s)". This will notify us of your request and we will begin developing a return shipping label to send to you via email. Once you receive this label, print it out and attach to your package.
Return shipping is on us! We want to encourage you to find the perfect rug that you'll love. As long as the rug is not damaged, washed, altered, or worn in any way, we will process a full refund for you.