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Just installed dark rustic wood flooring in my bedroom. Needed a rug at the foot of my bed for a landing pad for my 100 pound labradoodle that hogs my bed at night. He prefers to sleep on my new rug instead and thankfully I have the whole bed to myself. When my dog isn't sleeping on it, this rug is so gorgeous to just look at and I just love it. It's made so well, received it a few days after ordering, and it's such a bargain for the price. Very pleased with everything about this rug!
I have ordered it for a baby room and it is working great now. It is soft and pleasant to touch. Colors are exactly as shown in picture on the listing
I received my rug today and it is stunning! Even more beautiful than the picture. It unrolled and flattened out quickly. I did not notice any smell.
Absolutely gorgeous! It looks wonderful in my living room which has neutral colours and the rug just gives cheery colour to the room. Strongly recommend.
Didnt open this for a bit because we moved, renovated, had a baby, etc. Just opened it to out in our living room and in person, the colors and the product is same as the product photos, leaving you wanting more. We got it of exactly of the same size. In the end however, we spent less money and are never disappointed with what we received. It is as cool as the photos.
100% REFUND & FREE 30 Day Returns
Our goal at RugKnots is customer satisfaction. If you’re not satisfied for any reason at all, just send your rug back for an exchange or return within 30 days of your purchase! We cover shipping BACK to our warehouse and honor 100% money back guarantee.
To insure a proper credit, please contact RugKnots Customer Care toll-free at 240-452-4602. We will be happy to assist you, address your needs and provide you an RMA (Return Merchandise Authorization) Number, along with a return shipping label.
All returned products must be unused (e.g. Items cannot be worn, washed, damaged or altered.
All returns must be sent back with the packing slip included in your original order.
Further Details
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@rugknots.com.
Return Shipping
Upon your request to return your rug, we will email or fax you a return shipping label. You will be required to effectively wrap your rug in a similar manner as when it was shipped to you. The entire rug must be covered by packaging material (we do not provide this) to ensure that it will not get damaged during shipment back to us. You will then need to take the rug to a local shipping center so it can be delivered back to us.
Just installed dark rustic wood flooring in my bedroom. Needed a rug at the foot of my bed for a landing pad for my 100 pound labradoodle that hogs my bed at night. He prefers to sleep on my new rug instead and thankfully I have the whole bed to myself. When my dog isn't sleeping on it, this rug is so gorgeous to just look at and I just love it. It's made so well, received it a few days after ordering, and it's such a bargain for the price. Very pleased with everything about this rug!
I have ordered it for a baby room and it is working great now. It is soft and pleasant to touch. Colors are exactly as shown in picture on the listing
I received my rug today and it is stunning! Even more beautiful than the picture. It unrolled and flattened out quickly. I did not notice any smell.
Absolutely gorgeous! It looks wonderful in my living room which has neutral colours and the rug just gives cheery colour to the room. Strongly recommend.
Didnt open this for a bit because we moved, renovated, had a baby, etc. Just opened it to out in our living room and in person, the colors and the product is same as the product photos, leaving you wanting more. We got it of exactly of the same size. In the end however, we spent less money and are never disappointed with what we received. It is as cool as the photos.