This product came very well packaged and protected without being over-packaged. These are just gorgeous! They are a beautiful silvery ash with white, a touch of cream, and the very rare pop of colour. My previous dhurries were over 20 years old, and while they are still in good shape, they were never as high of quality as the RugKnots Rugs If you have never used dhurries before, they are 100% hand-woven cotton and, in my opinion, one of the best ways to protect your wood floors because there is no rubber or another type of backing. RugKnots rugs is also soft, thick and heavy--it's a substantial rug and one of the best dhurries I've ever walked on. I have washed and dried the rugs; they had minor shrinking, which I would expect with 100% cotton. You could avoid shrinkage by air-drying. But even after washing and drying several times now, the rugs continue to lay flat. They also offer a wide variety of sizes; we are remodelling another room, and I think I'm going to get one of their larger dhurries for this room.