We are rug experts and specialize in Oriental rugs. We are passionate about the products we sell, whether they are Hand knotted rugs, hand woven, or machine-made rugs. If you are looking to buy rugs online, then RugKnots is the right place to start your search.
At RugKnots, we are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Rug industry.
Our customers include people who buy directly online, such as interior designers buying for their customers, and Rug enthusiasts trying to get good deals.
We serve customers all over the USA who are trying to get beautiful, exquisite rugs at an affordable price from a reliable vendor.
What sets RugKnots apart from the rest?
Large generic retailers lack the specialized knowledge to answer specific questions on different kinds of rugs and their benefits and features. We know rugs inside and out, so we can give you the detailed and knowledgeable answers to any of the questions that you might have.
Our Commitment to You
- World-class customer service.
- FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
- We check every rug multiple times to find any defects and comes 99% without defect so very little for returns.
- We guarantee that our prices are one of the lowest online.
- We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Factory Direct Prices"
At RugKnots, our mission is to provide Factory Direct prices to the customer. We believe that a better rug buying experience is to buy rugs online and have tons of options compared to buying in a rug store where the rug options are very limited.
You can check the Loom to Room above and see how much you can save at RugKnots.
The difference when shopping at RugKnots is that you get to buy from a store where you have human interaction and personalized service.
We have tried to provide the best experience here at RugKnots by creating our ASK A Designer service.
Check out how it works, and let us help you decide which rug to buy!
We provide the following value-added benefits with every order:
- 100% Secure Shopping
- We Value Your Privacy
- Best Return Policy
- Free Shipping Every day
- Low Price Guarantee
- Satisfaction Guarantee
- Courteous Sales Experts
Worried About Price?
- With the lowest prices guaranteed, we cut out the cost of maintaining a brick-and-mortar store, and we pass the savings directly on to you.
- We offer fast, free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying a Rugs is a significant investment, so we want to make the buying process as easy as possible for you.
Go ahead and place your order today, and if you have any questions, give us a call or email us at info@Rugknots.com.
Meet the Founder
The owner, Naheed Mir, started RugKnots to help those who wanted a seamless rug buying experience with tons of choices to pick their rugs at factory-direct prices and educating the customers on rugs through our blog.
In the above picture Naheed Mir with her dad who started the business in 1980
She decided to start a brand-new website called RugKnots.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Naheed says that turning RugKnots into a thriving US-based business - the dream has literally come true – and it is a labor of love I am extremely proud of.
Like so many people before me, the United States has opened its arms in welcome to my enterprising family, and we’ve worked hard to not only make these works of art available to discerning US clients – but to also give back to our local community here in the States as well.
Today, we stay true to our roots and are online-only. We plan to stay that way to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat.
Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place, like being able to travel and help people all over the world.
How We Give Back to the Community:
We love to give back to our community. Our love for Rugs extends far beyond our local community. We want to help the world. We've partnered with The Citizens Foundation and care and fair to help girls educated in the developing world.
Watch this video to learn more about what the care and fair are doing for the communities.
Please consider donating to the fundraising campaign for the citizen foundation All proceeds go to help girls get educated to help themselves create better lives for their families.
We at RugKnots are proud of building one school, which we named Hagerstown Campus ode to the city we currently live in the USA.
You can call our customer support team from 9 am-5 pm EST Monday-Friday at (301) 660-7046.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says, "Chat with our support."
You can email our customer support team: email@example.com, and we will reply within 1-2 hours during regular business hours.
You can write to us: info@Rugknots.com
We hope you enjoy our Rugs as much as we enjoy offering them to you. If you have any questions or comments, please do not hesitate to contact us.