Can I speak with someone about my order?

If you have any inquiries regarding the shipping status of your order, please reach out to our Customer Service Department at (301) 750-8392‬ or send an email to

Chat us: live chat (Note: Your chat will create an email if sent during outside office hours or if all support representatives are busy helping other customer)

I'd love to collaborate with RugKnots!

We're so happy to hear about your interest in collaborating with us! Please email directly and if our team thinks it's a great fit too they will be sure to reach out.

Do RugKnots have physical retail stores?

RugKnots is an e-commerce exclusive company and does not have any physical retail locations. We offer free shipping to the customers of the United States to make shopping easy and fun for our clients!